Mobile / App
lx777 is clear about what information we collect from your account, how we use it, and the choices available to you — because your trust in how we handle your data is as important as any game or payment step on this platform. Access to our services depends on your local law and eligible regions.
When you open an account with lx777, we collect certain information to keep your account functional, secure and relevant to you. This includes your registration details, the payment methods you connect — such as bKash or Rocket — your activity inside the account, and device or browser signals used to maintain a consistent session. We collect only what is necessary for account operation, transaction processing and support responses. We do not sell your personal information to third parties for their own marketing. Where we share data, it is with processors who help us run the service — for example, payment facilitation for bKash and Rocket transactions — and those processors are bound by data handling obligations aligned with this policy. Retention periods apply: we hold account records for as long as your account is active and for a period afterward as required by applicable rules. You can request a review of what data we hold, ask us to correct inaccurate details, or raise a question through the support routes listed on this page. Availability of our services and the obligations under this policy depend on your local law and the eligible regions in which you access the platform.
When you deposit or withdraw using bKash, we process the transaction reference and account identifier needed to complete that step. This data is handled by our payment processor and is not stored beyond what is required for the transaction record in your account wallet.
Rocket payment data follows the same handling process as other local wallet methods. We retain only the minimum reference information needed to reconcile your account wallet, resolve disputes and respond to support queries you raise about that transaction.
Browsing paths inside your account, game session starts and support chat records are logged to help us resolve issues you raise and to keep the account environment consistent across your sessions on mobile or desktop.
Not every digital touchpoint you encounter falls within lx777's privacy policy. We govern what happens inside our platform — account creation, wallet activity, session data and support interactions. Third-party services linked from our pages, including external payment gateways and game content studios, operate under their own data policies. Understanding that boundary helps you know where to direct a data question. Availability of all features described here depends on your local law and eligible regions.
Login credentials, session tokens and account preference settings fall inside this policy. We control how this data is stored, how long it is held and who within our systems can access it. Questions about account data go through our published support routes.
Deposits and withdrawals processed through local payment methods such as bKash and Rocket involve our payment processor as a separate data handler. Their own policies apply to the steps that happen outside our platform boundary during those transactions.
Game content made available through studio integrations is governed partly by each studio's own data practices at the point of game launch. We do not control what a game client itself may log; our policy covers the account wrapper around it.
Links, widgets or external tools that appear on our pages but are not hosted by lx777 fall outside the reach of this policy. We recommend you review the privacy terms of any third-party service you interact with from our pages.
This policy is not just a disclosure document — it maps to real steps you can take. You have the ability to review the personal information held in your registered account, request that we correct anything that is inaccurate, and ask us questions about how specific data points are used. If you believe data we hold is no longer necessary, you can raise that through our support channel and we will assess it against our retention obligations. For payment-related records tied to bKash or Rocket transactions, the review process starts with the transaction history visible in your account wallet; if that does not resolve your question, our support team can pull the relevant record. None of these actions require legal formality — a clear message to support with your account reference is enough to start the process. Response times depend on query complexity, but we acknowledge every request.
Open the account settings page to see the personal details we hold against your profile. Transaction history for bKash and Rocket payments is visible in the wallet section of your account.
If a name, contact detail or payment reference is wrong, raise a correction request through the support channel with your account ID. We will update the record once we verify it against the original registration data.
Not sure why we hold a particular piece of information? Send us a message through the live chat or email route listed in our support section. Include your account reference so we can respond to the specific data point you are asking about.
If you want to understand how long we keep your data or whether a specific record can be removed, our support team can walk you through what our retention rules require for your account type and activity level.
If this policy raises a question you cannot answer from the account settings page, the routes below are the ones we publish and monitor. Use the channel that fits the urgency of your query — live chat for quick clarifications, email when you need a written record of the response. Always include your account reference number so we can locate the right data set and respond accurately.
Open the chat icon from any page inside your logged-in account. State your data or privacy question directly and include your account reference. This is the fastest route for clarifications about what information we hold or how a specific record is used.
Send your privacy query to the support email address listed in the Contact section of our site. Email is suitable when you need a written response trail, for example when requesting a correction to account data or asking about retention periods.
The Help section inside your account lists common privacy and data questions with step-by-step paths. Check there first — many questions about bKash transaction records, session data and cookie settings are answered without needing to contact support directly.
We apply access controls to limit who inside our systems can view your personal data. Account passwords are stored using one-way hashing; we do not hold them in readable form. Cookies are used to maintain your session state and remember account preferences — you can adjust cookie permissions through your browser settings, though some functionality may be affected. Data retention follows a schedule tied to account status: active accounts retain records needed for wallet reconciliation and support; closed accounts are held for a period aligned with applicable rules before deletion. If you want to know the current status of your account data or request a change, the support routes on this page are the correct starting point.
Personal data inside your account is accessible only to the platform processes and support staff that need it to operate the service or respond to your queries. We do not grant broad internal access to account-level information.
We use session cookies to keep you logged in and preference cookies to remember your account settings. You can manage or clear these through your browser. Disabling cookies may affect account navigation and wallet session continuity.
We hold your account data for the duration your account is active. After an account is closed, records are kept for a period required by applicable rules before being removed. bKash and Rocket transaction logs follow the same schedule.
To update, correct or query any data we hold, contact us through live chat or email with your account reference. We assess each request against our retention obligations and respond with a clear outcome, not a form rejection.
These are the questions we hear most often about how lx777 handles personal data, payment records and information. If your question is not here, the support routes listed above are the right place to ask.
We collect the details you enter during registration — name, contact information and the payment method you choose to link, such as bKash or Rocket. We also log device and session data needed to keep your account session consistent and secure across visits.
We retain only the minimum reference data needed to reconcile your wallet transactions and respond to any support query you raise. Full payment processing is handled by the relevant payment processor; we do not store complete wallet credentials on our side.
Yes. Open the account settings page to review the personal details registered against your profile. For transaction history, check the wallet section. If you need a broader data summary, contact support with your account reference and we will assist.
Send a correction request through live chat or email, including your account reference and the specific detail you want updated. We verify the change against your original registration data before applying it, and we confirm when the update is complete.
We share data only with processors that help us run the service — for example, payment processors for bKash and Rocket transactions. We do not sell your personal information. Third-party processors are bound by data handling obligations aligned with this policy.
After an account is closed, we retain records for a period required by applicable rules before deletion. The exact duration depends on the type of record and the rules that apply in your eligible region. Contact support for details specific to your account.
This policy covers our platform as a whole, but availability of the service and the specific obligations under this policy depend on your local law and the eligible regions in which you access lx777. Check your local regulations to confirm what applies to you.